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Realy Life Windows 10 Experience

by Carol Swinehart

My overall opinion of Windows 10 is very good. On a scale of 1-10, where 10 is the best, I would rate Windows 10 an eight. There were however, a few things that didn’t go so well during downloads and updates.

  • Initial download was very time consuming. The first time Windows 10 tried to download on a Windows 8.1 machine, it didn’t work correctly and we had to start over. We even needed to get Microsoft help desk involved as the computer froze. Whole process of download and installation took 8 hours.

  • 1st update occurred after, we started using an addition printer. Here is the error message that appeared after that for almost 2 months Hewlett-Packard - Imaging - Null Print - HP Deskjet 3510 series would not install the update. When we left that location and no longer needed that printer to work, we uninstalled the printer. One would think that without the device installed it would not continue to try to update, but NO. It tried to update everyday. Finally, I could not stand it anymore and called Microsoft Windows 10 help. The fix for this problem was not easy. The first time, Microsoft tried to get it off the computer it failed and they uninstalled the printer I was using. The same error message appeared everyday until Microsoft, who had been studying how to solve this problem. got back with me. Another try corrected that printer issue, but caused two other issues. Now my computer recognizes the lack of a .dll file for the uninstalled printer and the Microsoft helper uninstalled my Seagate DiscWizard Scheduler service.

  • The next to last update went well on one computer and stopped at 59% on another. It would only download when both computers were on even though, the settings for download from the internet were set correctly.

  • The last update on October 1, 2015 seemed to download correctly on all the computers, but has caused all devices to think that the currently installed printer is a hotspot. The printer is definitely not a hotspot and we get bumped off the internet often.